Our Quality Promise
Because we produce and hand finish all of our stationery, we have complete control over the quality. Using the finest materials and with great attention to detail, we will typeset, print and hand-finish your stationery to the highest standard.
We design our own stationery, you will not find these designs anywhere else! New designs are created having listened to what our customers want. Each year new designs are imagined, researched, costed, produced, photographed and finally added to our collection. All our designs come with a full compliment of matching items, from the Day Invitations right through to the Thank You Cards.
If you are not 100% happy with the quality of any of the stationery items you receive, return them to us within 7 days and we will replace them for you.
Our Service Promise
A large aspect of our business is communication. Each and every client is new to us, it is their first time buying wedding stationery and on top of that each wedding is totally unique. So we understand that there are always lots of questions to be asked and reassurance to be given. That is why we have tried to put lots of information about our products on this site, but if you cannot find an answer to your specific questions, please don’t hesitate to ask us.
We promise to respond to your email, phone call or website enquiry by 5pm same day Monday-Friday
Our Typesetting Promise
Unlike some stationers, we do not charge for typesetting or the creation of your proofs. In fact, you can make unlimited changes to you proofs and can get a total of 5 revised proofs (Proof 1 the original) completely FREE. That means that when you look at our prices, what you see is what you get, there are no hidden charges. When we typeset your stationery, we publish your proof to our website for you to review and approve online, it is so easy!
When you request a change to your proof, we promise to send you the revised proof within 24 hours Monday-Friday.
Our Environmental Promise
All our papers are sourced from European mills. Paper products use only elemental chlorine-free (ECF) pulps from trees grown in sustainable forests. We employ a recycling company to take all off-cuts and packaging. We encourage clients to reuse or recycle the Love Letters boxes. Used office toner cartridges are donated to the Jack & Jill Foundation for recycling. We operate good waste management practices by reducing the amount of rubbish we produce, reusing more of the products we already have and recycling as much as possible.
We promise to continue to strive towards becoming even more green in the future.
The contents above belongs to Love Letters and is used for promotional purposes only.
Love Letters design and produce luxurious handcrafted wedding stationery for brides in Ireland, the UK and the US. For more than eight years, we have delighted thousands of couples with our beautiful products and exceptional service. Why not read our client testimonials to see for yourself!
2006 – We move from a home business to proper studio!
2007 – Ada managing the craft team!
2010 – We win Best Stationer Award!
About Our Team
There is a lot of work that goes into hand making stationery… but we LOVE it!
Ada – Production Manager
Anna – Stationery Maker & Typesetter
Chloe – Managing Director